「通知」RackNerd 洛杉矶 DC-02 机房 将关机迁移至 DC-03 机房

Hello,

We are writing to provide notice of an upcoming physical migration involving services currently located in our Los Angeles DC-02 datacenter location.

This particular message is relating to your VPS service with current hostname/service label: racknerd-XXXX currently with the main IP address of 148.135.XX.XX.

Our upstream colocation provider at our Los Angeles DC-02 location will be exiting their presence at the 707 Wilshire Blvd (Aon Center) building. As a result, RackNerd will be physically migrating our equipment, including all VPS hypervisors/nodes, from Los Angeles DC-02 to our Los Angeles DC-03 location at 1200 W 7th St.

This particular email is in relation to service with hostname/IP: racknerd-XXXX / 148.135.XX.XX only. If you have other VPS services with RackNerd hosted on other Los Angeles DC-02 nodes, you will receive a separate notice like this one once those nodes are scheduled for migration later this month.

Maintenance Window / Expected Downtime:

Date: Friday, May 22, 2026

Power-off begins: Approximately 6:45 AM PDT

Physical unracking begins: Approximately 7:00 AM PDT

During this maintenance, our team will safely power down the affected nodes, unrack the equipment from 707 Wilshire Blvd, transport the equipment to our Los Angeles DC-03 facility, and then rack, cable, power on, and complete the required network/IP renumbering work.

While we will be working to complete this migration as quickly and smoothly as possible, there are several physical logistics involved, including transportation, racking, cabling - along with IP address renumbering, which make an exact completion time difficult to state. We realistically expect the work to be completed before the end of the business day, but for planning purposes, please prepare for the possibility of an outage lasting the full day.

No action is required from your end, other than planning accordingly for the downtime window.

Our team has prepared the necessary staff and logistics on the ground to make this process as smooth as possible.

Frequently Asked Questions:

Is remaining in Los Angeles DC-02 possible?

No. Our colocation provider for DC-02 is completely exiting their presence at 707 Wilshire Blvd, along with restructuring their organization. Because of this, the physical move is required.

Will any data be lost?

No. This is a physical migration of our existing infrastructure from one facility to another. Your VPS data will remain on the same underlying server hardware, which is being powered down, transported, and brought back online at the new facility.

Should I take backups before the migration?

While this is a physical equipment move and we do not expect data loss, we always recommend maintaining your own off-server backups as a best practice for any production service, especially before scheduled maintenance involving physical infrastructure.

Will my VPS resources change?

No. Your VPS plan, disk, RAM, CPU allocation, and other service resources will remain the same. This is strictly a physical facility move and IP address renumbering event.

Will my IP address change?

Yes. Since Los Angeles DC-03 uses a different upstream provider at 1200 W 7th St, IP network renumbering is unavoidable. Once the physical migration is completed and your VPS is brought back online, you will receive an email containing your new VPS IP address.

Can I keep the same IP address?

Unfortunately, no. Because the services are moving to a different facility and upstream network, keeping the existing DC-02 IP address is not possible.

How can I follow live updates?

Once the maintenance begins, we will open an incident on our status page and post updates there throughout the process: https://status.racknerd.com

Please note that the status page incident is not live yet, as the maintenance has not started. It will be created once the event is actively underway.

Do I need to open a support ticket before the migration?

No action or ticket is required from your end before the migration. Our team will handle the safe shut down, physical move, power-up, and network renumbering process. We recommend only planning accordingly for the downtime window. You will receive a follow up email once your VPS is back online and ready for use.

Will my VPS password or login details change?

No. Your VPS login credentials will remain the same. Only the assigned IP address will change.

Can I receive my new IP address before the migration starts?

Unfortunately, no. Due to the nature of the renumbering process and IP allocation being finalized automatically by the system during the move, the new IP address will be provided to you via email once the VPS has been brought online at Los Angeles DC-03.

If I have multiple/additional IPv4 addresses will I receive additional replacement IPs too?

Yes. Our system will automatically detect the total number of IPv4 addresses currently assigned to your VPS, and allocate the same quantity of replacement IPv4 addresses accordingly.

Will the VPS location still be Los Angeles?

Yes, your VPS will remain in Los Angeles. The move is from our Los Angeles DC-02 location at 707 Wilshire Blvd to our new Los Angeles DC-03 location at 1200 W 7th St.

We appreciate your patience and understanding as we complete this required facility migration. Our goal is to perform the work safely, carefully, and as efficiently as possible.

Regards,

RackNerd Engineering Team

[email protected]